What This FAQ Actually Covers
We built this page around the questions that show up most in our support queue — not a list of everything that could theoretically go wrong, but the stuff you actually need before you start or when something feels off. You'll find direct answers about connecting PayPal or Venmo to your account wallet, how Play+ prepaid cards work for deposits, what identity
verification asks of you and why, and how access is determined by your state's rules. Each answer reflects how the platform actually works today. If your question isn't here, our live chat team picks it up fast — no ticketing maze, just a quick conversation. We update this FAQ when processes change, so what you read here is current. Players in Las
Vegas and across eligible states have found these answers enough to get started without needing to reach out at all.
- PayPal
- Venmo
- Play+
- Live Chat